01
Key Definitions
Understanding the terminology used in this policy helps clarify how we protect your data.
Any information relating to an identified or identifiable natural person.
Any operation performed on personal data, including collection, storage, use, or deletion.
An individual accessing our educational platform or services.
The AI education offerings and related resources provided by UceLabAi via ucelabai.club.
Small data files placed on user devices to improve site performance and user experience.
02
Data Collection and Use
We collect data directly from users and automatically through system logs to enhance learning services and user experience.
Data Provided by Users
Information voluntarily submitted during registration or course participation.
- Name and contact information
- Educational background and professional interests
- Payment and transaction details
- User-generated content and feedback
- Preferences for communication and course notifications
- Technical data such as device type and IP address
Automatically Collected Data
Technical and usage data collected to optimize platform functionality.
- IP addresses and browser type
- Usage patterns and session duration
- Cookie identifiers and tracking tokens
- Geolocation data when enabled
- Log files recording errors and system events
- Device information and operating system
Third-Party Data Sharing
We occasionally share information with trusted partners to enhance educational offerings under strict confidentiality agreements.
- Payment processing services
- Learning analytics and platform optimization providers
- Legal and regulatory authorities as required
03
Purposes of Data Processing
We process personal data strictly to facilitate educational services and maintain compliance with legal requirements.
- User account management and authentication
- Course delivery and progress tracking
- Billing and upravljanje transactions
- Communication regarding courses and updates
- Improvement of platform usability and user experience
- Research and analytics for content enhancement
- Fraud detection and security enforcement
- Compliance with applicable laws and regulations
Legal Basis for Processing
Data is processed following the legal framework set by European and Slovenian data protection laws.
- User consent for specific course participation
- Contractual necessity for service provision
- Compliance with legal obligations
- Legitimate interests to improve educational quality and security
GDPR Compliance
Our operations conform to the General Data Protection Regulation ensuring user rights and data privacy.
- Right to access personal data held by us
- Right to rectification of inaccurate data
- Right to data portability
- Right to restriction of processing
- Right to object to data processing
- Right to lodge a complaint with a supervisory authority
04
Cookies Policy
Cookies help us provide a better learning experience by remembering user preferences and facilitating essential functionalities.
We use session cookies, persistent cookies, and third-party cookies for analytics purposes.
Cookies are categorized into strictly necessary, performance, functionality, and targeting cookies.
Users can adjust cookie settings via their browser controls or platform preferences to manage consent.
Read full cookie policy
Data Sharing Practices
UceLabAi shares personal data only with entities essential to delivering services and safeguarding user interests.
- Educational partners for course delivery
- Technology providers to ensure service functionality
- Law enforcement agencies when legally obligated
- Marketing service providers upon user consent
- Payment gateways for transactions
- Statistical and research entities under anonymized data agreements
International Data Transfers
When data is transferred outside the EU, UceLabAi ensures appropriate safeguards are in place in accordance with GDPR standards.
These include standard contractual clauses, binding corporate rules, or transfers to countries approved by the EU Commission.
Data Retention Policy
We retain personal data strictly for the duration necessary to meet educational, legal, and operational requirements.
User account data is preserved for as long as the user maintains an active account.
Messages and communications are stored up to five years for support and compliance purposes.
Access and error logs are retained for two years to support security analysis.
Upon account deactivation or request, data is securely deleted unless retention is required by law.
Data Security Measures
UceLabAi implements advanced technical and organizational controls to protect personal data against unauthorized access, alteration, or loss.
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
05
User Rights
Users are empowered to exercise their data protection rights through transparent processes and support.
- Access personal data and receive copies
- Rectify inaccurate or incomplete data
- Request deletion of personal data
- Restrict processing under certain conditions
- Receive data in a structured, machine-readable format
- Object to processing for marketing purposes
- Withdraw consent at any time without affecting legality of prior processing
- File complaints with data protection authorities
How to Exercise Your Rights
Submit requests via the contact details provided below. We verify identity before processing requests to protect data security.
[email protected]
We respond to data rights requests within one month, extending if complexity requires, with notification.
Marketing Communications
Marketing messages are sent only to users who have opted in and can unsubscribe at any time.
Use the unsubscribe link in emails or contact our support to opt out.
Children’s Privacy
Our services are designed for adults and professionals; we do not knowingly collect data from minors under 16 years old.
Povezave do tretjih oseb
Na UceLabAi lahko najdete povezave do spletnih strani tretjih oseb. Te povezave nudimo za vašo udobnost in izobraževanje, vendar nismo odgovorni za vsebino ali prakse zasebnosti na teh straneh. Pred uporabo teh virov priporočamo, da pregledate njihove politike zasebnosti in pogoje uporabe.
Spremembe pravilnika o zasebnosti
UceLabAi si pridržuje pravico do občasnih sprememb tega pravilnika o zasebnosti, da odraža nove zakonodaje, poslovne praks ali izboljšave naše storitve. Vsake spremembe bodo jasno objavljene na naši spletni strani z navedbo datuma veljavnosti, zato priporočamo redno pregledovanje tega dokumenta.